Most items purchased directly from Iron Planet Hobbies may be returned for refund or replacement, provided we are contacted for a RMA.
There are some exclusions to our return policy including, but not limited to, items from manufacturers that require any damaged or defective product be returned directly to them.
These manufacturers are listed below:
Circuitron
815-886-9010
Digitrax
https://www.digitrax.com/support/returns/
770-441-7992
ESU
https://www.esu.eu/en/support/warranty-repair/reparaturen/ruecksendungen/
570-890-1980
Kato
847-781-9500
LGB
https://www.lgb.com/service/customer-service/contact-form
573-365-9521
Marklin
https://www.lgb.com/service/customer-service/contact-form
573-365-9521
Marklin Parts
https://www.lgb.com/service/customer-service/contact-form
573-365-9521
MRC
https://www.modelrectifier.com/help.asp
732-225-2100
NCE
https://www.ncedcc.com/service-information
585-265-0230
SoundTraxx
https://soundtraxx.com/content/decoderservice.pdf
970-259-0690
TCS
https://www.tcsdcc.com/product-page/warranty
215-453-9145
Trix
https://www.lgb.com/service/customer-service/contact-form
573-365-9521