Pre-orders can be placed with no money down and no obligation. Note: Joining the Waitlist is not the same as placing a pre-order. If you join the Waitlist for an item that is still taking pre-orders, you will be notified if there are any leftovers after the pre-orders are fulfilled.
By placing a pre-order, you are not required to complete the purchase should circumstances arise and you are no longer able to complete the purchase. Please just let us know so we can make the item available for other customers.
When the item arrives, you will be emailed a link to complete the purchase.
If the order hasn't been completed withing three days, we will attempt to contact you by phone. This is to ensure you are made aware of the item availability just in case the email landed in your junk or spam folder or simply overlooked.
If we are unable to make contact after ten days, the item will be added to our normal stock and will be available for purchase to other customers.
We are very flexible, so if you get a notification and are unable to complete it right away, just let us know how much time you need and we will do our best to work with you.
There may be a circumstance in which we will not be able to fulfill a pre-order. Since these are produced in limited number and supply, a replacement may not be possible. If a shipment to us or to you is lost in transit, we may not be able to acquire a replacement. We also do our best to be extremely accurate but human error does happen, albeit rarely. ?